OPSM Narellan

After much hassle wondering wether my glasses were ready received an sms saying they were.......leaving a sick husband at home went into the store.....put the glasses on couldnt read a thing. Glenn checked themvand said the multifocal in the one lense of the eye i can see out of was wrong......ONE LENSE IS ALL THEY HAD TO DO AS I AM BLIND IN THE RIGHT EYE. This fact seemed to cause a dilemma. I couldnt read a thing the multifocal was down too low, OPSM had measured it wrong.......i was vety upset Glenn profusely apologised and said it would take another week to fix.......i had a very bad fall so that is the reason for new glssses. Had problems with specsavers so went to OPSM, am wonderi g what to do next........i would like an answer.. thank you